What is a Nelly Cuddle® made from?

All Nelly Cuddles products are made from microwave safe fabric. The filling consists of microwave safe polyfill with natural wheat grains & flax seeds as well as a blend of dried herbs. All Nelly Cuddles meet or exceed the CSPC standards for toys. Each Animal has a certificate from the stuffed animal manufacturer ensuring they have been tested for child safety..

What herbs are in the Nelly Cuddles®

Our Nelly Cuddles® are filled with a mixture of herbs like lavender, chamomile, peppermint, spearment, vanilla, elderberries, rose petals & rose hips.

How should I heat my Nelly Cuddle® product?

Each Nelly Cuddle® product is designed to be heated in a microwave oven only (NO conventional oven). For best results place the Nelly Cuddle on the rotating turntable in the microwave for 10 second increments until warm. Microwaves vary, start with less cook time & work your way up to the proper temperature. (Adult Supervision is required for your child’s safety) Do NOT overheat. We do not have a warranty for burnt Nelly Cuddles. Please heat according to the sew in label on your product.

How long will my Nelly Cuddle® stay warm?

Your Nelly Cuddle should stay warm for approx. 30-45 minutes if heated correctly, longer if it is snuggled in bed!

Can I chill my Nelly Cuddle®?

Simply place your Nelly Cuddle® in a plastic bag & place it into the freezer for 1-2 hours untill chilled. This make the most refreshing & cool cuddle during the hot summer months. This also makes a great boo boo bag.

Why does the product feel damp when first heated?

This is quite normal and is due to the natural moisture content of the filling, it will cease after the first few uses.

Can I wash my Nelly Cuddle®?

The surface can be cleaned with a damp sponge, Do NOT Saturate!

Where are Nelly Packs & Cuddles Made?

All Nelly Packs® and Nelly Cuddles® are made right here in Ohio by a select group of moms who are supplementing their income to support their families!

Do you ship outside the US?

Outside the US, we ship to Canada. (additional shipping& import fees apply

When can I expect my order if I place it today in the US?

Typically 10-12 days, however, during busy months it may take 3 weeks.